Revenue Cycle Management (RCM) Support
"Secure, Scalable Offshore Healthcare Teams to Streamline Your Revenue Flow"
At Avintrex, our RCM Support teams help healthcare providers, billing firms, and RCM companies improve cash flow and clean claim rates with compliant, offshore talent. Whether you manage claims in-house or run a billing firm, our trained RCM VAs integrate into your existing processes, tools, and time zones to enhance your revenue cycle performance.
Unlike front-office MVAs, our RCM specialists focus solely on payer-side financial processes β from eligibility checks to payment posting and denial management.
Note: Prior Authorization VA roles in RCM handle payer-side approvals and follow-ups, while Medical VA Prior Auth VAs coordinate directly with providers. See our Medical Virtual Assistant Services for front-office roles.
RCM Support Roles & Responsibilities
Role
Key Functions
Claims Processor
Prepares and submits claims (CMS-1500, UB-04), verifies coding, uploads to payer portals/clearinghouses
Medical Billing Specialist
Enters CPT/ICD-10 codes, posts charges, generates statements, coordinates with billing supervisors
AR Follow-Up / Denials VA
Contacts payers for unpaid/denied claims, investigates denials, submits appeals, logs actions
Eligibility & Benefits Verifier
Verifies patient eligibility, deductibles, co-pays, network status, documents in EHR/intake sheets
Payment Poster
Posts ERA/EOB payments, applies adjustments, balances daily/month-end logs
Provider Credentialing Assistant
Collects provider documents, completes credentialing apps (CAQH, Medicare), tracks deadlines
Prior Authorization Specialist (RCM)
Contacts payers for procedure/medication approvals, manages payer portals, tracks status, handles follow-ups
Tools & Systems We Support
Billing Software
AdvancedMD, Kareo, DrChrono, Office Ally, OpenPM
RCM Platforms
CollaborateMD, Waystar, Navicure
EHRs
Athenahealth, eCW, Practice Fusion, NextGen
Clearinghouses
Availity, Claim.MD, Office Ally
Spreadsheets & Logs
Google Sheets, Excel, Airtable
Why Avintrex for RCM Support?
Payer-side specialists
(not front-office generalists)
Trained in HIPAA, coding workflows, and payer rules
Supports single-provider or enterprise-level billing teams
Full-time or flexible shifts (3β8 hrs/day)
Detailed SOP handoffs and backup VAs for continuity
Cost-efficient vs. US-based billing staff
βOur RCM teams work like an extension of your billing department β not just another outsourced service.β
Ideal For:
In-house billing departments
RCM firms with US-based clients
Independent clinics managing own claims
DME, PT/OT, Behavioral Health, Specialty billing groups
Providers needing credentialing or denial support
Partner With Avintrex Today
Ready to get started and Improve Your Revenue Flow?
Visit our Home page for a step-by-step guide on how we work or download our Service Catalog for full details.
[Download Full Service Catalog PDF]
Tel: +1 307 459 1024
Sheridan, WY, USA (Global Operations)
Avintrex Health Outsourcing Solutions
Operated by Avintrex Global Holdings, LLC
30 N Gould St Ste R, Sheridan, WY 82801, USA
Tel: +1 307 459 1024
Company
Industries We Serve
Clinics & Private Practices
Home Health & Hospice
Ambulatory Surgery Centers (ASCs)
Telehealth Startups
Billing & RCM Firms
Insurance Providers
Pharmacies & Telepharmacies
Labs & Diagnostic Centers
Nursing Homes & Dialysis Facilities
Healthcare Device & SaaS Companies
Compliance & Legal
Data Security & Confidentiality
All offshore healthcare staff at Avintrex operate under signed NDAs, client-specific access controls, and encrypted systems. We strictly follow SOPs to protect patient data and client information.