IT & EMR Support Services

"Dedicated Remote IT & EMR Support β€” Tailored for Healthcare Teams"

At Avintrex, we provide dedicated IT & EMR support staff trained specifically for healthcare operations. Whether you're onboarding providers, managing remote teams, or navigating EMR platforms, our offshore healthcare IT assistants integrate seamlessly with your workflows.

Our IT & EMR support staff focus on tech coordination and EMR system management, helping healthcare practices maintain secure, compliant operations without the cost of a full-time internal IT department.

Roles & Responsibilities

Role

Key Functions

EMR Support Assistant

Supports EMR navigation, data input, template maintenance, troubleshooting assistance

System Admin / Tech VA

Manages EMR account creation, permission roles, access logs, provider onboarding for telehealth

IT Support VA (Full-Time)

Handles ticket triage, logins, password resets, coordinates with vendors, supports remote teams

Onboarding/Offboarding Coordinator

Manages access setup/termination, tracks logs, updates credentialing documentation

Tools & Systems We Support

EMRs

Athenahealth, NextGen, Kareo, eCW, Practice Fusion

Helpdesk

Freshdesk, Zoho, Zendesk

Access Tools

Google Workspace Admin, Microsoft Admin Center

Tracking & Logs

Google Sheets, Airtable, Monday.com

Why Avintrex for IT & EMR Support?

Full-time dedicated support, aligned to your systems and timezone

Affordable alternative to local hires or contractors

Trained in healthcare operations, EMR navigation, and data security

Flexible roles: from EMR assistants to IT support VAs

"You don’t need a full internal IT department to manage your EMR β€” just one trained remote VA who’s 100% yours."

Ideal For:

Clinics and group practices

Telehealth companies onboarding multiple providers

RCM firms with rotating or remote staff

Healthcare startups scaling fast

Teams managing multiple EMRs or cross-system workflows

Partner With Avintrex Today

Ready to get started Hire a Dedicated IT or EMR Assistant?

Visit our Home page for a step-by-step guide on how we work or download our Service Catalog for full details.

  • [Download Full Service Catalog PDF]

  • Sheridan, WY, USA (Global Operations)

Avintrex Health Outsourcing Solutions

Operated by Avintrex Global Holdings, LLC

 30 N Gould St Ste R, Sheridan, WY 82801, USA

Tel: +1 307 459 1024

  www.avintrex.com

Company

Industries We Serve

Clinics & Private Practices
Home Health & Hospice

Ambulatory Surgery Centers (ASCs)

Telehealth Startups

Billing & RCM Firms

Insurance Providers

Pharmacies & Telepharmacies

Labs & Diagnostic Centers

Nursing Homes & Dialysis Facilities

Healthcare Device & SaaS Companies

Compliance & Legal

Data Security & Confidentiality

All offshore healthcare staff at Avintrex operate under signed NDAs, client-specific access controls, and encrypted systems. We strictly follow SOPs to protect patient data and client information.

Compliant with

πŸ›‘ HIPAA

πŸ” GDPR

πŸ‡¨πŸ‡¦ PIPEDA

πŸ‡ΈπŸ‡¬ PDPA

πŸ‡¦πŸ‡Ί Privacy Act

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