Healthcare Back Office Support

"Efficient, Behind-the-Scenes Support for Healthcare Operations"

Avintrex delivers dedicated back-office healthcare teams to manage non-patient-facing administrative workflows that keep your operations running smoothly. From data entry to report generation and asynchronous transcription, we handle the day-to-day tasks so your clinical and billing teams can focus on patient care and revenue flow.

Unlike Medical Virtual Assistants (MSpecialists) who focus on front-desk clinical workflows, our Back Office Support roles specialize in operational, non-clinical tasks.

Back Office Support Roles & Responsibilities

Role

Key Functions

Data Entry Specialist

Inputs data into EMRs, billing systems, insurance portals, or spreadsheets

Medical Transcription Support (Asynchronous

Transcribes recorded voice notes, meeting summaries, or documentation into structured formats (non-live scribing, non-clinical)

Document Management Specialist

Organizes scanned lab results, referral letters, and non-clinical documents in secure cloud storage

Report Generation Specialist

Compiles billing, productivity, or compliance reports; prepares dashboards or summaries

Compliance Admin Specialist

Maintains SOPs, risk logs, training records, and audit documentation

Tools & Platforms We Support

EMRs & Billing Systems

Athenahealth, eCW, Kareo, AdvancedMD

Document Storage

Google Drive, Dropbox, OneDrive

Spreadsheets & Logs

Excel, Google Sheets, Airtable

Reporting Dashboards

Looker Studio, Power BI (basic support)

Why Choose Avintrex for Back Office Support?

Non-patient-facing workflows handled securely and efficiently

HIPAA-compliant with role-specific SOPs and QA tracking

Timezone-aligned, with flexible part-time or full-time coverage

Cross-trained staff for continuity during absences

Weekly reporting and output tracking for transparency

"Your clinical team focuses on patients β€” we handle the paperwork that keeps things moving behind the scenes."

Ideal For:

Billing firms needing back-end data entry

Telehealth platforms managing patient documentation at scale

Clinics needing operational support without patient interaction

Labs, diagnostics, or DME businesses processing high document volumes

Partner With Avintrex Today

Ready to get started and Simplify Your Admin Workflows?

Visit our Home page for a step-by-step guide on how we work or download our Service Catalog for full details.

  • [Download Full Service Catalog PDF]

  • Tel: +1 307 459 1024

  • Sheridan, WY, USA

Avintrex Health Outsourcing Solutions

Operated by Avintrex Global Holdings, LLC

 30 N Gould St Ste R, Sheridan, WY 82801, USA

Tel: +1 307 459 1024

  www.avintrex.com

Company

Industries We Serve

Clinics & Private Practices
Home Health & Hospice

Ambulatory Surgery Centers (ASCs)

Telehealth Startups

Billing & RCM Firms

Insurance Providers

Pharmacies & Telepharmacies

Labs & Diagnostic Centers

Nursing Homes & Dialysis Facilities

Healthcare Device & SaaS Companies

Compliance & Legal

Data Security & Confidentiality

All offshore healthcare staff at Avintrex operate under signed NDAs, client-specific access controls, and encrypted systems. We strictly follow SOPs to protect patient data and client information.

Compliant with

πŸ›‘ HIPAA

πŸ” GDPR

πŸ‡¨πŸ‡¦ PIPEDA

πŸ‡ΈπŸ‡¬ PDPA

πŸ‡¦πŸ‡Ί Privacy Act

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