Elite Offshore Healthcare Teams. Global Compliance. Trusted by Providers
Avintrex helps healthcare providers scale their admin, billing, and support operations through highly trained, privacy-compliant offshore healthcare teams — trusted across the US, Canada, UK, Australia, and Singapore.
About Avintrex
Global Healthcare Outsourcing – Done Right.
Avintrex Health Outsourcing Solutions is a specialized healthcare BPO operated under Avintrex Global Holdings, LLC, delivering offshore healthcare teams tailored for private practices, RCM firms, and enterprise care providers
Our teams undergo HIPAA, GDPR, PIPEDA, PDPA, and Privacy Act (Australia) training — ensuring data security and patient confidentiality, wherever your practice is based.
Global Coverage
Healthcare-Specific Roles
Fully Managed, Fully Secure
Services Snapshot
Comprehensive Support Services for Busy Healthcare Teams
Our core services are tailored to support busy healthcare teams:
Medical Virtual Assistants
(Reception, Scheduling, Intake, etc)
EMR & IT Helpdesk Support
(IT Support, System Admin, EMR Support, etc)
Back Office Support
(Data Entry, Reports, Forms Processing, etc)
Healthcare Customer Service
(Live Chat, Phone, Reminders, etc)
Healthcare Customer Service
(Live Chat, Phone, Reminders)
Revenue Cycle Management Support
(Claims, Billing, Denials, etc)
Revenue Cycle Management Support
(Claims, Billing, Denials, etc)
Why Choose Avintrex
Building High-Performance Offshore Healthcare Teams Tailored to Your Practice
At Avintrex Health Outsourcing Solutions, we do more than provide staffing — we build dedicated, high-performance offshore healthcare teams tailored to your practice’s needs. As a healthcare-exclusive BPO operated under Avintrex Global Holdings, LLC, we specialize in compliance, care coordination, and clinical workflows — not generic outsourcing.
Compliance-First Culture
All staff are trained in HIPAA, GDPR, PIPEDA, PDPA, and other international healthcare privacy laws.
Security & Confidentiality Assured
We implement signed NDAs and role-specific compliance onboarding for every team member.
Timezone-Matched Support
We align shifts with your local hours in the US, UK, Canada, Australia, and Singapore, ensuring real-time support and seamless handoffs.
Save Up to 75%
Stay in control with weekly performance reports, SOP tracking, and routine QA audits.
Process Transparency
Stay in control with weekly performance reports, SOP tracking, and routine QA audits.
Dedicated Client Success Support
A dedicated manager supports your account to ensure smooth communication, continuous improvement, and fast issue resolution.
Seamless Integration with Your Systems
Already have your own tools and workflows? No problem. Our offshore healthcare teams are trained to adapt to your preferred platforms while we maintain independent QA tracking, SOP alignment, and performance reporting on our end — so you stay in control without managing the backend.
Seamless Integration with Your Systems
Already have your own tools and workflows? No problem. Our offshore healthcare teams are trained to adapt to your preferred platforms while we maintain independent QA tracking, SOP alignment, and performance reporting on our end — so you stay in control without managing the backend.
“We don’t just provide offshore staffing — we build secure, reliable, and results-driven healthcare teams that grow with you.”
Avintrex Advantage
Why Avintrex Health Outsourcing Solutions Stands Out
Feature
Avintrex
Typical BPOs / Outsourcing Firms
Healthcare-exclusive focus
✅ Yes
❌ No (Multi-industry)
Offers licensed healthcare professionals
✅ Yes (RN, RMT, PT – Premium tier)
❌ Rare
Role-based matching across healthcare domains
✅ Yes
❌ Generic assignments
SOP-based onboarding and QA tracking
✅ Yes
❌ Often missing
Trained in HIPAA, GDPR, PDPA, PIPEDA
✅ Yes
❓ Varies
Scalable across admin, RCM, IT, & support
✅ Yes
❌ Limited to call center/back office
Time zone-matched shifts (US, UK, CA, AU, SG)
✅ Yes
❓Some only
Dedicated client success manager
✅ Yes
❌ Not Always
Real-time visibility & weekly reporting
✅ Yes
❌ Rare
“We don’t just provide offshore staffing — we build secure, reliable, and results-driven healthcare teams that grow with you.”
Tailored Coverage, Wherever You Are
🇨🇦 French-English bilingual staff for Canada
🇸🇬 Mandarin or Malay-English bilingual staff for Singapore
🕒 After-hours and weekend shifts across all supported time zones (US, UK, CA, AU, SG)
(Need multilingual or after-hours coverage?
Our offshore healthcare teams are flexible to your region's unique needs.)
Who's This Perfect For
Clinics & Private Practices
Home Health & Hospice
Ambulatory Surgery Centers (ASCs)
Telehealth Startups
Billing & RCM Firms
Insurance Providers
Pharmacies & Telepharmacies
Labs & Diagnostic Centers
Nursing Homes & Dialysis Facilities
Healthcare Device & SaaS Companies
How It Works
Super Simple 5 Step Process
Discovery Call
We understand your needs, preferred tools, workflow, and team structure.
Custom Proposal + Talent Shortlist
Based on your requirements, we send a proposal and a curated list of privacy-trained candidates from our vetted talent pool.
Client Interviews
You interview and approve your preferred candidates before finalizing the hire. We support this step to ensure the best match.
Onboarding & Launch
We finalize contracts, brief your selected virtual staff, and begin the onboarding process — complete with tools setup and documentation support.
Ongoing Support & Quality Management
Your dedicated Client Success Manager ensures alignment through weekly reports, SOP tracking, and proactive escalation handling.
From discovery to launch, go live in as little as 3–5 business days.
What Our Clients Say
Client Success Stories
Our clinic’s admin time dropped by 60%. Avintrex matched us with a superstar VA in just days.
— Clinic Owner, Texas
We scaled our billing team while staying compliant with PIPEDA and HIPAA. Highly recommend.
— RCM Manager, Ontario
Want your story to be the next one?
Partner With Avintrex Today
Let’s make your healthcare operations simpler and smarter.
With Avintrex, you get affordable, reliable, and secure virtual support — across borders and time zones.
Tel: +1 307 459 1024
30 N Gould St Ste R, Sheridan, WY 82801, USA
Still Not Sure?
Frequently Asked Questions
Will your virtual staff work within our existing EMR or software systems?
Yes. Our virtual staff are trained to adapt to your current tools — including EHR/EMR platforms, scheduling systems, billing software, and CRMs. We integrate seamlessly into your workflows without requiring changes on your end.
Can we interview and select our virtual staff before starting?
Absolutely. After the Discovery Call, we’ll provide a shortlist of pre-vetted, privacy-trained candidates. You interview and select the best fit for your team.
Do you offer part-time or flexible hiring options?
Yes. We offer full-time and part-time coverage with flexible shift matching across U.S., U.K., Canada, Australia, and Singapore time zones.
How are virtual staff tracked and monitored?
We maintain visibility and accountability through:
✔️ Daily time tracking
✔️ Activity monitoring (optional screenshots and idle alerts)
✔️ Task-based performance reporting
✔️ Weekly check-ins and KPI evaluations
✔️ Oversight by a dedicated Client Success Manager
What happens if PHI is compromised within the Philippines?
Philippine citizens are subject to the Data Privacy Act of 2012, which prosecutes unauthorized access, disclosure, or misuse of personal health data. This law aligns with international standards like HIPAA and is enforced by the National Privacy Commission. All Avintrex staff receive training and sign NDAs to uphold these standards
Is there a minimum contract period?
We focus on building long-term partnerships but offer tailored agreements based on your staffing needs and project scale
Is Avintrex HIPAA-compliant?
Yes. All healthcare virtual staff undergo role-specific training in HIPAA, GDPR, PDPA, PIPEDA, and other relevant privacy laws. We enforce strict controls, NDAs, and conduct regular audits to maintain compliance
How soon can we get started?
Most clients go from Discovery Call to launch in 3–5 business days, depending on how quickly interviews and onboarding are completed.
Do you only serve U.S.-based clients?
No. We proudly support healthcare organizations in the United States, Canada, United Kingdom, Australia, and Singapore.
What if we need to scale up or down?
We offer flexible scaling options. Whether you need to expand your offshore healthcare team during peak seasons or reduce coverage, we can adjust staffing levels with minimal disruption.
How do you ensure quality assurance (QA)?
Our QA process includes weekly performance reports, random audits, SOP adherence checks, and escalation-ready support via your dedicated Client Success Manager. This ensures consistent quality and continuous improvement.
Want to work with a healthcare outsourcing partner who gets it?
Let’s build a system that supports your operations — without draining your in-house resources.
Avintrex Health Outsourcing Solutions
Operated by Avintrex Global Holdings, LLC
30 N Gould St Ste R, Sheridan, WY 82801, USA
Tel: +1 307 459 1024
Company
Industries We Serve
Clinics & Private Practices
Home Health & Hospice
Ambulatory Surgery Centers (ASCs)
Telehealth Startups
Billing & RCM Firms
Insurance Providers
Pharmacies & Telepharmacies
Labs & Diagnostic Centers
Nursing Homes & Dialysis Facilities
Healthcare Device & SaaS Companies
Compliance & Legal
Data Security & Confidentiality
All offshore healthcare staff at Avintrex operate under signed NDAs, client-specific access controls, and encrypted systems. We strictly follow SOPs to protect patient data and client information.